Surveillance and Remote Work

Some employers report using surveillance tools because they fear that remote work lowers productivity. However, research consistently shows the opposite is true. The International Workplace Group found that 85% of businesses reported that offering remote options made their businesses more productive—with 67% estimating that it improved productivity by at least one-fifth.

Key Takeaways for Employers

Employers should exercise strong caution when using automated surveillance tools. They should develop best practices that limit surveillance through intentional centralized governance procedures that prioritize inclusion for people with disabilities and other underrepresented groups. Aside from legal compliance concerns, automated workplace surveillance could result in harmful organizational cultures and other undesirable outcomes.

How Surveillance Tools Risk Discrimination

People with disabilities and chronic health conditions are less likely to be employed due to systemic barriers, including workplace discrimination. They are also particularly vulnerable to the harms of automated surveillance, which can exacerbate barriers. When it comes to automated decision-making, research shows that data science predictions are often completely wrong for outlier groups like people with disabilities.

Automated Surveillance Can Create Barriers for Workers with Disabilities

Employers are adopting new surveillance technologies to monitor and rank how employees move and behave on the job. However, this trend may create barriers for workers with disabilities and other underrepresented groups, undermining Diversity, Equity, Inclusion, and Accessibility (DEIA) goals. Surveillance technologies can result in negative workplace cultures and even cause legal issues for the employers who use them.

What are Surveillance Technologies?

In the workplace context, surveillance technologies are tools that monitor employees at work, including by automatically tracking employee productivity, attentiveness, movement, and other metrics. Employers might use this information to make decisions about task management, advancement, and even termination.

Questions to Ask Hardware & Software Vendors

Know What to Ask You should involve your organization’s procurement team before you bring any new XR hardware or software into your workplace. For example, if you want to buy a head-mounted display (HMD) with an embedded operating system, you should work with procurement to make sure this new technology is accessible. Ensuring the accessibility [...]

2023-12-07T14:30:12+00:00Published: January 25th, 2022|Tags: , , |

Digital Accessibility Best Practices Still Apply

Follow Best Practices While emerging technologies like XR have unique sets of accessibility considerations, they also require you to follow basic accessibility best practices. For example, you must make sure that the content you create for XR is accessible and train staff members on accessible ways to use the technologies you procure. Below are a [...]

2023-12-07T14:30:48+00:00Published: January 25th, 2022|Tags: , , |

Ways to Boost Inclusion in Your Workplace

Inclusion Starts with You There are many ways that you can boost inclusion in your workplace. From ensuring that the technologies you use are accessible to participating in community initiatives, you can make an impact. Below are ideas and resources to help you create and maintain an inclusive work environment. Commit [...]