Artificial Intelligence (AI)
The use of artificial intelligence (AI) and automated technologies is changing workplaces. Although data analytics and automation are not new, AI technology has advanced rapidly in recent years alongside innovations in algorithms, data volume, and computing power. AI-powered platforms are now used to screen job applicants, streamline the application process, and provide on-the-job training. AI is also powering exciting innovations in assistive technology for people with disabilities. While AI holds tremendous potential for both employers and employees to make workplaces more inclusive, it also carries risks for people with disabilities related to privacy, ethics, and bias.