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To ensure their products are accessible to the widest range of people—including people with disabilities—many technology providers implement internal initiatives focused specifically on information and communications technology (ICT) accessibility. To be successful, such an initiative must be guided by a well-rounded team of committed individuals, each bringing specific skills and resources to the table.

Once developed, a solid, comprehensive business case can serve as an important tool in justifying your company's accessibility initiative and communicating about it, both internally and externally.