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When it comes to accessibility, VPATs are the most common form of information exchange between vendors and their customers. And at Elsevier, they’ve found that making these reports an organizational priority simply makes good business sense.
Best practices for managing vendor performance and relationships in the post-procurement phase
If you don’t already have executive buy-in for your commitment to accessibility and usability, it’s time to make the case to the powers that be—whether they are top leaders in your organization, your chief information officer (CIO), or the head of procurement.
Accessibility experts Ted Gies and Jay Nemchik discussed the business significance of VPATs, and their best practices for handling requests.