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As a technology provider, or a company's internal technology developer, you should understand how accessible your products are. The key is a good testing process. Such a process, including accurate and comprehensive reporting on testing results, can improve communication with employees, customers, and other end users about your company's commitment to accessibility and foster a culture of continuous improvement.

If you're a technology provider, an established accessibility initiative will help ensure that the information and communications technology (ICT) you build and implement is accessible to all workers, job candidates, and customers. To be sustainable, however, your initiative should be guided by formal policies that have both clout and clarity. 

When it comes to building technology products, it pays to incorporate accessibility right from the start—on multiple levels. To help your organization realize the many benefits of accessible design, here are PEAT's top tips for factoring accessibility into the entire product development lifecycle.

One of the first steps in improving accessibility in the workplace is getting a clear idea of what ICT is being used, and whether it has any accessibility barriers.

As you develop your accessibility efforts or launch a program or initiative, it’s important to know—and be able to prove–that your activities are having a positive effect. Accessibility can be confusing and complex, but it is possible to measure what you are achieving, and doing that will reinforce the value of your accessibility work and let you understand and communicate about your progress.

Developing and providing information and communications technology (ICT) products that are accessible is a matter of smart business.