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Once an organization—whether a tech provider or an employer in any industry seeking to create a more disability-inclusive workplace—has initiated an accessibility initiative, how will it know if it’s making progress? As with all corporate initiatives, goals must be established and mechanisms put in place to track progress—the results of which must then be reported to management on an ongoing basis.
Once your company commits to increasing the accessibility of its workplace technology, it is smart to communicate that commitment, both internally and externally.
As a technology provider, or a company's internal technology developer, you should understand how accessible your products are. The key is a good testing process. Such a process, including accurate and comprehensive reporting on testing results, can improve communication with employees, customers, and other end users about your company's commitment to accessibility and foster a culture of continuous improvement.
One of the first steps in improving accessibility in the workplace is getting a clear idea of what ICT is being used, and whether it has any accessibility barriers.
As you develop your accessibility efforts or launch a program or initiative, it’s important to know—and be able to prove–that your activities are having a positive effect. Accessibility can be confusing and complex, but it is possible to measure what you are achieving, and doing that will reinforce the value of your accessibility work and let you understand and communicate about your progress.
Employers with strong, mature accessibility initiatives usually have support from the top—executives and other leaders who communicate their commitment to an information and communications technology (ICT) infrastructure that is inclusive of people with disabilities throughout the organization.But what type of executive should spearhead your initiative? And how can you, as an internal accessibility advocate, recruit such a leader? PEAT suggests three easy action steps to get you on the right path.
Once developed, a solid, comprehensive business case can serve as an important tool in justifying your company's accessibility initiative and communicating about it, both internally and externally.