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If you're an employer—in any industry—who is getting ready to issue a solicitation for technology products or support, or to talk to specific vendors about what they can offer, a little background research can help you identify the accessibility barriers and solutions for the products you are seeking. What you discover can then be incorporated into the procurement process, starting with your written requirements.

The key to success is to address accessibility from the start, by incorporating it into the procurement process, and then making sure to evaluate what technology providers promise and deliver. Because procurements processes differ from company to company, there is no one right way to do this. In his book, Strategic IT Accessibility: Enabling the Organization, IT accessibility expert Jeff Kline outlines 10 steps for determining where and when accessibility can be infused.

BYOD stands for "Bring Your Own Device," and it's an increasingly popular policy and practice in many of today's workplaces. BYOD offers some accessibility advantages for both employers and technology users—but there are also some unique challenges.

The March 2014 update to Section 503 of the Rehabilitation Act provides federal contractors with clear guidelines and goals for measuring the success of their efforts to meet these requirements to actively recruit, retain, and advance qualified individuals with disabilities.

Once an organization—whether a tech provider or an employer in any industry seeking to create a more disability-inclusive workplace—has initiated an accessibility initiative, how will it know if it’s making progress? As with all corporate initiatives, goals must be established and mechanisms put in place to track progress—the results of which must then be reported to management on an ongoing basis.

As a technology provider, or a company's internal technology developer, you should understand how accessible your products are. The key is a good testing process. Such a process, including accurate and comprehensive reporting on testing results, can improve communication with employees, customers, and other end users about your company's commitment to accessibility and foster a culture of continuous improvement.

One of the first steps in improving accessibility in the workplace is getting a clear idea of what ICT is being used, and whether it has any accessibility barriers.

As you develop your accessibility efforts or launch a program or initiative, it’s important to know—and be able to prove–that your activities are having a positive effect. Accessibility can be confusing and complex, but it is possible to measure what you are achieving, and doing that will reinforce the value of your accessibility work and let you understand and communicate about your progress.