DOJ Settlement Agreements Related to Training and Guidance

The Clerk of Courts shall provide training on the WCAG 2.0 AA accessibility requirements, as well as the requirements of this Agreement, to all its employees and contractors who design, develop, maintain, or otherwise have responsibilities related to access to court records and electronic and information technology, including the Clerk of Courts’ ECF System (should one exist during the term of this Agreement), the Clerk of Courts’ website(s) as defined above, or third party websites used by the Clerk of Courts.
The Clerk of Courts shall also provide training on the requirements of title II of the ADA and its implementing regulation to all employees and contractors.
Such trainings shall occur within 120 days of the effective date of this Agreement and every year thereafter for the term of this Agreement.
The Clerk of Courts shall send via electronic mail the proposed curricula and any materials for the trainings, as well as the name(s) and contact information of the individual(s) who will conduct the trainings, to the Department no later than 45 days before the trainings occur. The Clerk of Courts shall adopt any changes to the curricula and materials made by the Department of Justice, and the Department of Justice shall have the authority to approve the trainers that the Clerk of Courts has selected, which approval shall not be unreasonably denied.
The Clerk of Courts shall create and maintain an attendance log that documents the name of each individual who attends the trainings, his or her title, and the date he or she attended. Copies of such attendance sheets shall be provided to the United States within 10 days of any request for them.

12. Settlement Agreement Between the United States of America and edX, Inc. Under the Americans with Disabilities Act, DJ No.202-36-255

20. Within thirty (30) days of the Effective Date and for the Term of this Agreement, edX shall include in all new or renewed master agreements between Content Providers and edX:

a.A provision notifying Content Providers that, under the terms of an agreement with the United States:

vii. edX has agreed to incorporate accessibility in www.edx.org, its mobile applications, and its Platform to meet a wide variety of requirements of Participants with disabilities to enable Content Providers to develop accessible course content;

viii. edX has agreed to notify Content Providers that use of authoring tools other than those provided by edX may result in inaccessible course content; and

b.A provision requiring Content Providers, prior to the launch date for each new MOOC, to certify to edX that such MOOC satisfies the requirements set forth in the MOOC Development Checklist.

Website Accessibility Policy

22. Within forty-five (45) days after the Effective Date of this Agreement, edX shall:

a.Adopt and implement a Website Accessibility Policy, consistent with Exhibit A, and distribute a copy to each Content Provider with instructions for redistribution among individuals involved in producing Course Content (i.e., Course Creators). EdX shall provide a copy of the Website Accessibility Policy in advance to the Department for approval, which shall not be unreasonably withheld;

b.Distribute the Website Accessibility Policy to all edX Website Content Personnel and technical support personnel for www.edx.org, its mobile applications and the Platform including such personnel who are hired during the term of this Agreement.

Guidance for Content Providers

27. Within ninety (90) days after the Effective Date of this Agreement, and for the term of this Agreement, edX shall:

a.Adopt sd Develop a guide for Content Providers entitled Accessibility Best Practices Guidance for Content Providers (“Accessibility Best Practices Guidance”) and distribute a copy to each Content Provider with instructions for redistribution among individuals involved in producing Course Content. The Accessibility Best Practices Guidance shall describe steps and resources on how Course Content may be made to conform with WCAG 2.0 AA for Participants with disabilities using the CMS and inform Content Providers that the following resources may assist them in producing accessible Course Content: UAAG 1.0, ATAG 2.0, WAI-ARIA, WCAG2ICT, EPUB3, DAISY, and MathML. The Accessibility Best Practices Guidance shall also include a provision notifying Content Providers that: (i) under the terms of an agreement with the United States, edX has agreed to incorporate accessibility in www.edx.org, its mobile applications, and its Platform to meet a wide variety of requirements of Participants with disabilities to enable Content Providers to develop accessible course content; and (ii) use of authoring tools other than those provided by edX may result in inaccessible course content;

b.In all instructional courses, audio/visual materials, and Documentation developed by edX for Content Providers, include best practices on how to provide an online course that conforms with WCAG 2.0 AA for Participants with disabilities; and

c.Add to any course development checklists included in the Documentation, including the MOOC Development Checklist, a requirement that the Course Creators have reviewed the edX Website Accessibility Policy (see Exhibit A) and the Accessibility Best Practices Guidance.

28. Within thirty (30) days after the Effective Date of this Agreement, edX shall refer to the relevant Content Provider within five (5) business days any complaint it receives alleging that a particular element of an online course, or course related materials, is not accessible.

Training

29. Within one hundred eighty (180) days after the Effective Date of this Agreement, and on subsequent anniversaries of the Effective Date, edX shall provide training to edX Website Content Personnel and edX technical support personnel on how to conform www.edx.org, its mobile applications, and the Platform to, at minimum, WCAG 2.0 AA and the terms of this Agreement.

Exhibit A

At edX, we seek to understand and respect the unique needs and perspectives of the edX global community. We value every learner, and are committed to being a leader in expanding access to all, including learners with disabilities. It is thus edX’s commitment to ensure that our website, mobile applications, and platform are accessible to individuals with disabilities and that they permit content providers to develop and post accessible content. To meet this goal, edX is implementing several initiatives, including:

Providing annual training to edX website content and technical support personnel on ensuring www.edx.org, our mobile applications, and our platform conform with WCAG 2.0 AA.

13. Settlement Agreement Under the Americans with Disabilities Act Between the United States of America and Fremantle Productions, Inc., and CBS Broadcasting Inc. Regarding The Price Is Right, DJ No.202-12C-317 and 202-12C-369

21. ADA Coordinator(s). Within ninety (90) days after the effective date of this Agreement, Fremantle will designate and train an employee who will serve as an ADA Coordinator. This employee, who will be trained and knowledgeable regarding TPIR's obligations under Title III of the ADA and this Agreement, may have other duties in addition to being ADA Coordinator. The ADA Coordinator shall work in conjunction with CBS to coordinate TPIR's efforts to comply with its responsibilities under the ADA and this Agreement, including the receipt, investigation, response to, and resolution of ADA Complaints, the coordination of corrective actions and relief for complainants who bring ADA Complaints to TPIR's attention, and maintaining records of ADA Complaints, investigations, and actions taken to comply with this Agreement. Fremantle will make available on the TPIR Sites, in an accessible and conspicuous location (i.e., at the "Contact Us" link) and format (i.e., HTML), the main office address, 1-800 telephone number, and email address of the ADA Coordinator. If the ADA Coordinator leaves his or her position, Fremantle will promptly designate another employee to perform the function.

24. Training. Within ninety (90) days of the effective date of this Agreement, or sixty (60) days after the United States approves the Effective Communication Policy, whichever is later, TPIR will train all employees and contractors who have contact with members of the public, including but not limited to contestants and potential contestants, regarding their obligations under the ADA and this Agreement. Such training will be at least ninety (90) minutes in duration for TPIR employees and contractors with regular expected guest contact, (e.g., pages, security, individuals staffing customer hotlines or handling ticketing), and for higher-level employees and contractors who regularly handle issues involving guests and who have responsibilities for supervising the lower-level employees and/or with a more direct role in compliance, and will be provided at TPIR's cost by an individual or organization knowledgeable regarding ADA requirements and approved by the United States, and will include information regarding individuals with a wide variety of different types of disabilities and the types of modifications and auxiliary aids or services that such individuals may require for the full and equal enjoyment of TPIR's goods, services, facilities, privileges, advantages, and accommodations associated with the Show.

32. Website Accessibility. The TPIR Sites are currently undergoing a transition. Within one hundred eighty (180) days after the effective date of this Agreement, Fremantle shall adopt and, thereafter, maintain the policy of providing full and equal enjoyment of the goods and services of the TPIR Sites, located at Exhibit B(Internet Policy). Within one hundred eighty (180) days after the effective date of this Agreement, Fremantle will conduct an assessment of the websites' compliance with the Internet Policy (Website Accessibility Assessment) and develop a Website Accessibility Action Plan to address any identified deficiencies in the provision of the goods and services of the TPIR Sites identified in the Website Accessibility Assessment, including consideration of, and appropriate response to, feedback provided by visitors to the TPIR Sites. Fremantle shall submit this Plan to the United States for review and approval. After the Website Action Plan is submitted, the following shall occur:

Within one hundred twenty (120) days after the United States comments on the Website Accessibility Action Plan, and on subsequent anniversaries thereof, Fremantle will distribute the Internet Policy to all persons B employees and contractors B who design, develop, maintain, or otherwise have responsibility for content and format of TPIR Sites (Internet Personnel). Within one hundred twenty (120) days after the United States comments on the Website Accessibility Action Plan, and on subsequent anniversaries thereof, Fremantle will provide training to Internet Personnel on website accessibility. Such training will be provided, at Fremantle's expense, by a person or organization knowledgeable regarding website accessibility and approved by the United States.

Exhibit B

Website Accessibility Assessment and Action Plan. Fremantle analyzes the content of the TPIR Sites annually to provide for its and their accessibility. In addition to the considerations identified above, Fremantle analyzes the TPIR Sites and their content according to existing guidelines for accessible website design. Fremantle provides training on website accessibility to in-house staff and contractors responsible for webpage and content development on the TPIR Sites. Fremantle also accepts and considers input regarding the accessibility of the TPIR Sites via its ADA Line and email address.

14. National Federation of the Blind, et al. and the United States of America v. HRB Digital LLC and HRB Tax Group, Inc. Consent Decree

17. Customer Assistance for H&R Block Users with Disabilities: By December 1, 2014, H&R Block shall train its CSO Personnel automatically to escalate calls from users with disabilities who encounter difficulties using www.hrblock.com or the Online Tax Preparation Product. H&R Block shall have trained sufficient personnel handing escalated calls (no less than 5% such staff at any given time) timely to assist such calls from users with disabilities. H&R Block shall establish procedures for promptly directing requests for assistance to such personnel including notifying the public that customer assistance is available to users with disabilities and describing the process to obtain that assistance. By December 1, 2015, H&R Block shall have met the requirements of this paragraph for the mobile applications.

18. Web Accessibility Training: By August 15, 2014, and at least once annually thereafter for the term of this Consent Decree, H&R Block shall provide mandatory web accessibility training to all employees who write or develop programs or code for, or who publish final content to, www.hrblock.com, its mobile applications, or the Online Tax Preparation Product (“Web Content Personnel”) on how to conform all web content and services with, at minimum, WCAG 2.0 AA and the terms of this Consent Decree. Web Content Personnel also shall receive the training when they are hired into a position that includes such a role. H&R Block shall ensure that contractors are familiar with WCAG 2.0 and the requirements of this Consent Decree to the extent necessary to perform the duties under their contract.

Exhibit A

Web Accessibility. H&R Block provides online content in the following manner to ensure it is accessible to individuals with disabilities on www.hrblock.com, mobile applications, and the Online Tax Preparation Product:

H&R Block annually distributes this Policy to all personnel that design, develop, maintain, manage, or otherwise have responsibility for the content and format ofwww.hrblock.com, mobile applications, and the Online Tax Preparation Product (“Web Content Personnel”).

16. The United States of America v. QuikTrip Corporation, Consent Decree

25. Website Accessibility. QuikTrip has already initiated a program to improve the accessibility of its website. In connection with this initiative, within one (1) month after the Effective Date of this Consent Decree, QuikTrip shall adopt, and thereafter maintain, a policy of nondiscrimination on the basis of disability in providing effective communication via its website. The policy provided as Exhibit H meets the requirements of this provision. Before adopting a policy that is substantially different from the policy provided as Exhibit H, QuikTrip shall submit such policy to the Department for review and approval and shall incorporate comments provided by the Department before adopting the policy.

Within two (2) months after the Effective Date of this Consent Decree, QuikTrip will distribute the policy to all persons-employees and contractors-who design, develop, maintain, or otherwise have responsibility for content and format of its website(s) or third party websites used by QuikTrip ("Internet Personnel"). Within three (3) months of the Effective Date of this Consent Decree, QuikTrip will provide training to Internet Personnel on website accessibility, including the requirements set out in the policy at Exhibit H.
Within three (3) months after the Effective Date of this Consent Decree, QuikTrip will undertake a Website Accessibility Assessment to evaluate the delivery of content on its website to ensure inclusion and integration of people with disabilities, including individuals who use screen readers or voice interactive software, who use text magnification programs, who require the ability to adjust font size and/or color to view webpages, who require audio description to access video content, and who require captions to access audio materials. The evaluation will take into consideration the following issues, but will also evaluate the website according to generally accepted standards for website accessibility, such as the Standards promulgated pursuant to Section 508 of the Rehabilitation Act of 1973, as amended:
1. For every image posted, including photographs, charts, color-coded information, or other graphics, QuikTrip will add a text equivalent to the image, to allow persons with disabilities who use screen readers or Braille displays to understand the basic content of the image or graphical element.
2. All documents will be posted in a text based format that is compatible with assistive technology, and not as images that do not have text of the file's content in a format accessible to a screen reader and Braille display
3. QuikTrip's website will allow Web browsers and other assistive technologies to manipulate colors and font settings on its webpages for individuals with low vision or color blindness to access the content.
4. Videos and other multimedia will incorporate features to make them accessible to individuals with disabilities, including audio descriptions of images (including changes in setting, gestures, and other details) to make videos accessible to persons who are blind or have low vision, among others, and the provision of text captions synchronized with the video image to make video and audio tracks accessible to people who are deaf or hard of hearing.
5. Where appropriate, QuikTrip will also include the following considerations in developing webpages:

(1) The inclusion of a "skip navigation" link at the top of webpages that allows people who use screen readers to ignore navigation links and skip directly to webpage content;

(2) Minimizing the use of blinking, flashing, or other distracting features;

(3) If included, allowing moving, blinking, or auto-updating objects of pages to be paused or stopped;

(4) Online forms will include descriptive tags that provide persons with disabilities the information they need to complete and submit the forms;

(5) If sounds automatically play, visual notification and transcripts will also be provided;

(6) For pages that are auto-refreshing or that require a timed-response, providing a second, static copy of the page;

(7) Titles, context, and other heading structures will be provided to help users navigate complex pages or elements (such as webpages that use frames).

Within three (3) months after the Effective Date of this Consent Decree, QuikTrip shall provide a way for online visitors to request accessible information or services by posting a telephone number or e-mail address on its home page in a conspicuous and accessible location. In that same location, QuikTrip will provide a notice soliciting feedback from visitors to QuikTrip's website on how accessibility can be improved at QuikTrip and on QuikTrip's website and shall provide an accessible means of providing such information.
Within four (4) months after the Effective Date of this Consent Decree, QuikTrip shall enlist people with a variety of disabilities to test its pages for accessibility.
Within four (4) months after the Effective Date of this Consent Decree, QuikTrip shall develop a Website Accessibility Action Plan to address deficiencies in effective communication of content identified in the Website Accessibility Assessment, including the feedback provided by visitors to its website and from people with disabilities enlisted to test website accessibility, and the appropriate provision of auxiliary aids and services to achieve effective communication on its website.
Within five (5) months after the Effective Date of this Consent Decree, QuikTrip shall implement the Website Accessibility Action Plan with appropriate auxiliary aids and services to achieve effective communication.
During the second year and subsequent years of the term of this Consent Decree, QuikTrip shall perform the steps outlined in Paragraphs 25.a. through 25.f. within a comparable period of time.

Exhibit H

Website Accessibility Assessment and Action Plan. QuikTrip analyzes its website content semiannually to ensure its accessibility. In addition to the considerations identified above, QuikTrip analyzes its website and content according to existing guidelines for accessible website design. QuikTrip provides training to in-house staff and contractors responsible for webpage and content development on website accessibility. QuikTrip also periodically enlists disability groups to test its pages for ease of use and incorporates that feedback into its Website Accessibility Action Plan. QuikTrip also solicits input from visitors on how accessibility can be improved.

17. Settlement Agreement Between the United States of America and Ahold U.S.A., Inc. and Peapod, LLC (Peapod, LLC is the owner and operator of peapod.com) Under the Americans with Disabilities Act

12. Website and Mobile Applications Accessibility Conformance: Peapod shall ensure full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations provided by and through www.peapod.com and its mobile applications according to the following timeline and requirements:

By March 31, 2015, (the "Mobile Applications Conformance Date"), Peapod shall ensure that its mobile applications conform to WCAG 2.0 AA.
By September 30, 2015, (the "Website Conformance Date"), Peapod shall ensure that www.peapod.com conforms to WCAG 2.0 AA. The Website Conformance Date and the Mobile Applications Conformance Date shall together be referred to as the "Conformance Dates" in this Agreement.
After the Mobile Applications Conformance Date and the Website Conformance Date, as applicable, whenever a substantial proposed addition, update, or change to www.peapod.com or its mobile applications is made available to any group of Peapod users or customers (e.g., "Beta testing"), Peapod shall not release for public viewing or use those additions, updates, or changes until it has determined through automated and user testing that those proposed additions, updates, or changes conform to WCAG 2.0 AA and will not cause www.peapod.com or Peapod's mobile applications to fall out of conformance with WCAG 2.0 AA. This requirement applies to existing and new content on www.peapod.com and its mobile applications following the applicable Conformance Dates.
The requirements set forth in Paragraphs (a) through (c) do not apply to advertisements provided by third parties or websites not owned or controlled by Peapod that are linked to www.peapod.com unless the website at the link provides a function that is necessary to complete a transaction on www.peapod.com (e.g., payment, registration, or log-in).
Third-Party Content.

(i) Following the Effective Date of this Agreement, and for the term of this Agreement, for each new, renewed, or renegotiated contract with a vendor of Third-Party Content, Peapod shall seek a commitment from the vendor to provide content in a format that conforms to WCAG 2.0 AA or can be made to conform by Peapod to WCAG 2.0 AA. If during this contracting process Peapod issues a request for proposal for development or inclusion of Third-Party Content on its mobile applications or www.peapod.com, Peapod shall include conformance with WCAG 2.0 AA as a criterion. For Third-Party Content that is not subject to a written contract, Peapod shall seek out such content that conforms to WCAG 2.0 AA, which may include discussions with vendors to provide content in a format that conforms to WCAG 2.0 AA or can be made to conform by Peapod to WCAG 2.0 AA.

(ii) If, after following the process set forth above, Peapod is unable to obtain Third-Party Content that conforms to WCAG 2.0 AA, it shall demonstrate through its reporting to the United States, under Paragraph 21, that obtaining or providing conforming Third-Party Content would fundamentally alter the nature of its goods and services or would result in an undue burden.

If the Department promulgates a final ADA Title III regulation setting out a website accessibility technical standard during the term of this Agreement, then the Parties shall meet and confer at the request of either party to discuss whether any modification to the terms of this Agreement regarding the technical standard is necessary to be consistent with the promulgated regulation and shall modify this Agreement accordingly.

20. Website and Mobile Application Accessibility Training: By March 31, 2015, and at least once annually thereafter for the term of this Agreement, Peapod shall provide training to website content personnel on how to conform web content and mobile applications with, at minimum, WCAG 2.0 AA, the provisions of Title III of the ADA identified in this Agreement, and the terms of this Agreement. Website content personnel shall also receive this training when they are hired into a position that includes such a role.

Exhibit A

Website Accessibility. Peapod’s policy is to ensure www.peapod.com is accessible to individuals with disabilities as follows:

Peapod provides mandatory annual training on website accessibility to Website Content Personnel.

22. Settlement Under the Americans with Disabilities Act Between the United States of America and the Connecticut State Department of Aging Under the Americans with Disabilities Act, DJ No. 204-14-170

15. Within 1 month of the effective date of this Agreement, and on subsequent anniversaries of the effective date of this Agreement, SDA will distribute to all persons-employees and contractors-who design, develop, maintain, or otherwise have responsibility for content and format of its website(s) or third party websites used by the SDA (Internet Personnel) the technical assistance document, “Accessibility of State and Local Government Websites to People with Disabilities,” which is Attachment B to this Agreement (it is also available at www.ada.gov/websites2.htm).

19. Within one-year of the effective date of this Agreement, SDA will develop or procure a two-hour training program on the requirements of the ADA and appropriate ways of serving persons with disabilities. SDA will use the ADA technical assistance materials developed by the Department and will consult with interested persons, including individuals with disabilities, in developing or procuring the ADA training program.

23. Settlement Agreement Between the United States of America and the City of Sierra Vista, Arizona Under the Americans with Disabilities Act, DJ No. 204-8-195

Web-Based Services and Programs

34. Within six months of the effective date of this Agreement, and on subsequent anniversaries of the effective date of this Agreement, the City will distribute to all persons-employees and contractors-who design, develop, maintain, or otherwise have responsibility for content and format of its website(s) or third party websites used by the City (Internet Personnel) the technical assistance document, “Accessibility of State and Local Government Websites to People with Disabilities,” which is Attachment F to this Agreement (also available at www.ada.gov/websites2.htm).

29. Settlement Agreement Between the United States of America, McNeese State University and the Board of Supervisors of the University of Louisiana System Under Title II of the Americans with Disabilities Act, DJ No. 204-33-109

12. ADA Coordinator. The University shall designate an ADA Coordinator, who shall have primary authority and responsibility for ensuring that the University meets the terms of this Agreement and the requirements of the ADA. See 28 C.F.R. § 35.107(a). The ADA Coordinator and at least two employees from the facilities department shall undergo additional training on the accessibility requirements set forth in the title II regulations and the ADA Standards by no later than three months after the effective date of this Agreement. That training shall be of sufficient quality and duration to enable each of them to achieve a thorough understanding of the requirements of title II of the ADA, the regulation, and the Standards. In addition, all University employees or staff involved in disability access issues, including relevant employees or staff in the Office of Services for Students with Disabilities, or who are or may be responsible for implementing any aspect of this Agreement, shall receive training on the requirements of title II of the ADA within six months of the entry of this Agreement.

24. Modifications to the University´s Web Site:

Within1 month of the effective date of this Agreement, and on subsequent anniversaries of the effective date of this Agreement, the University will distribute to all persons — employees and contractors — who design, develop, maintain, or otherwise have responsibility for content and format of its website, the technical assistance documents, "Accessibility of State and Local Government Websites to People with Disabilities," available at www.ada.gov/websites2.htm), and "ADA Best Practices Tool Kit for State and Local Governments," available athttp ://www.ada.gov/pcatoolkit/chap5toolkit.htm);
Within three months of the effective date of this Agreement, and throughout the life of the Agreement, the University will do the following:

1. Establish, implement, and post online a policy that its web pages will be accessible and create a process for implementation;

2. Ensure that all new and modified web pages and content are accessible;

3. Develop and implement a plan for making existing web content more accessible;

4. Provide a way for online visitors to request accessible information or services by posting a telephone number or e-mail address on its home page; and

5. Periodically (at least annually) enlist people with disabilities to test its pages for ease of use.

30. Settlement Agreement National Federation of the Blind, et. al. v. Law School Admission Council

7. Training. LSAC will provide training regarding website accessibility to LSAC employees who have responsibilities relating to the lsac.org website, including employees who are responsible for coding. The training may be conducted on-site at LSAC or at another location. Upon request by NFB, LSAC will provide a written report to NFB on each such training session.

32. Settlement Agreement Between the United States of America and Peroutka and Peroutka, P.A. Under the Americans with Disabilities Act, DJ. Nos. 202-35-207/ 202-35-236

16. Within ten (10) days of the effective date of this Agreement, Peroutka shall distribute the Effective Communication Policy to all employees and contractors who have contact with the public either in person, through the telephone, via the computer, or by any other distribution channel. Within thirty (30) days of the effective date of this Agreement, Peroutka shall furnish to the United States documentation confirming the implementation and distribution of the Effective Communication Policy to Peroutka's employees and contractors.

17. Peroutka shall distribute the Effective Communication Policy to all newly hired employees and contractors who have duties involving contact with the public either in person, through the telephone, via the computer, or by any other distribution channel within three (3) days of the date on which each such employee or contractor is hired.

19. Within thirty (30) days of the effective date of this Agreement and thereafter at least once per year, Peroutka shall provide an educational training program regarding its obligations under title III of the ADA, this Agreement, and the Effective Communication Policy to all Peroutka employees and contractors who have contact with the public as well as those who make decisions affecting the public. The training program, the materials for which shall be approved in advance by the United States, shall be no less than one hour in duration, shall be conducted separately from any training on nondiscrimination in employment, shall provide employees and contractors an opportunity to ask questions and get them answered, and shall be conducted by a person or organization with a high level of expertise regarding the requirements of title III of the ADA. Peroutka shall bear all costs associated with the development and delivery of this training program to its employees and contractors. Pursuant to its reporting obligations under Paragraph 32 of this Agreement, Peroutka shall provide the United States with proof that such training has occurred and that all employees and contractors have received it.

34. Settlement Agreement Between the United States of America and Wells Fargo & Company Under the Americans with Disabilities Act, DJ No. 202-11-239

21. Within thirty (30) days after the United States approves the procedures for relevant lines of business, WFC will distribute the Policy to Employees and within thirty (30) days thereafter shall furnish to the United States documentation confirming the distribution. WFC shall distribute the Policy to remaining employees within one hundred fifty (150) days after the Effective Date and within thirty (30) days thereafter shall furnish to the United States documentation confirming the distribution. Thereafter, WFC shall distribute its Policy to all newly-hired employees within sixty (60) days after their start date.

23. WFC shall provide an educational training program regarding its obligations under Title III of the ADA and the Policy to Employees. WFC submitted the training materials to the United States for review, and the United States approved them, before the Effective Date. Within three hundred sixty (360) days after the Effective Date, WFC shall provide the training to Employees who are not on leave or salary continuation pursuant to a reduction in force. Employees who work in WFC call centers or banking stores shall be trained first. Employees who are on leave or salary continuation pursuant to a reduction in force at the time of the training will be trained within sixty (60) days after their return to service, or when their line of business has been trained, whichever is later. Pursuant to its reporting obligations under Paragraphs 60 and 61 of this Agreement, WFC shall provide the United States with proof that such training has occurred and that Employees not on leave or salary continuation pursuant to a reduction in force have received it.

171. Aleeha Dudley, Plaintiff, And United States Of America, Plaintiff-Intervenor, V. Miami University, Et Al., Defendants. Case No.: 1:14-Cv-38

J. Accessible Technology Training

43. Within six (6) months of the entry of this Decree and annually thereafter for the term of this Decree, Miami will provide mandatory accessible technology training to all:

(a) Employees responsible for writing or publishing content to Miami's websites;
(b) An academic technology specialist from each of Miami's colleges, schools, and libraries;
(c) Employees who provide support for educational technology at Miami (including LMSs, equipment, software, and applications used);
(d) Employees responsible for procurement of educational or digital technology;
(e) Employees responsible for converting hard copy materials into electronic and alternate formats, except where a contractor is specifically retained for its expertise in converting materials into accessible formats;
(f)Professional-level employees in Miami's Student Disability Services;
(g) Professional-level employees in the Office of Equity and Equal Opportunity; and
(h) A representative from the human resources department who is responsible for ADA compliance.

44. The accessible technology training for those individuals identified in Paragraph 43, supra, will cover:

(a) The Accessible Technology Policy;
(b) The identity and responsibilities of the University Accessibility Committee, the Accessible Technology Coordinator, the Web Accessibility Coordinator, the Accessible Technology Specialist, and personnel in Student Disability Services;
(c) Common assistive technologies and other auxiliary aids and services used by qualified individuals with disabilities in interacting with computers, websites, and equipment, and for use in learning in and outside of the classroom, including non-electronic formats;
(d) Common technological accessibility barriers faced by qualified individuals with disabilities, including on the web (including LMSs, multimedia, and services), in various document formats (Word, Adobe PDF, PowerPoint, etc.), and equipment and devices used in laboratories and classrooms;
(e) Common methods, resources, personnel, and lengths of time for ensuring the accessibility of word processing, spreadsheet, and presentation documents (Word, Adobe PDF, PowerPoint, etc.); converted and digital textbooks; multimedia (e.g., videos on the web or videos presented in the classroom); and course equipment and devices (clickers, lab equipment, smart boards, etc.);
(f) An overview of accepted accessibility standards, including WCAG 2.0, UAAG 1.0, ATAG 2.0, MathML, WAI-ARIA, WCAG2ICT, DAISY, EPUB3, the BANA Guidelines and Standards for Tactile Graphics (2010) and Guidelines for the Production of Braille Materials through the Use of Braille Production Software (2007), and any successors to the aforementioned accessibility standards that may come into effect during the term of this Decree; and
(g) Consideration of the selection of course texts that have available accessible electronic formats, such as DAISY or EPUB3.

45. In addition to the training requirements identified in Paragraphs 43-44, supra, Miami will provide accessible technology training to all faculty and their administrative assistants. Miami will also provide accessible technology training to all: (a) teaching assistants and student assistants in any course in which at least one student who has registered with Student Disability Services is enrolled; and (b) student assistants whom Miami has hired or retained to accommodate students with disabilities (e.g., note takers, assistants who create tactile graphics). Miami will provide accessible technology training to all such individuals within six (6) months of the entry of this Decree, and thereafter to all new faculty, faculty administrative assistants, and student assistants upon hire or retention, and to all teaching assistants upon hire or retention for any course in which at least one student who has registered with Student Disability Services is enrolled. The accessible technology training will cover:

(a) An overview of the Accessible Technology Policy;
(b) The process for requesting and receiving accommodations;
(c) Resources, available support, and general lengths of time to deliver accessible converted materials;
(d) Procedures on reporting to Miami's Student Disability Services if a student reports to faculty or teaching assistants the existence of inaccessible course materials or technologies; and
(e) Practical guidance on creating accessible documents and content.

46. On an annual basis following the training identified in Paragraph 45, supra, Miami will provide instructional staff with written information covering Paragraphs 45(a)-(e), supra.

47. For the term of this Decree, Miami will offer during orientation for incoming students a presentation by Miami's Student Disability Services that will include:

a. An overview of the Accessible Technology Policy, the Accessible Educational Resources Portal identified in Section K, "Accessible Educational Resources Portal," infra, and Miami's Student Disability Services;
b. Miami's textbook and course material conversion services, as described in Section D, "Textbook and Course Material Accessibility," supra; and
c. Where to direct questions and concerns, including a discussion of Miami's Grievance Policies.

DOJ Project Civic Access Settlement Agreements [#36-48 and 168-169]

DOJ Project Civic Access Settlement Agreements [#36- 48 and 168-169] include the following statement regarding training:

“Provide training to website content personnel on how to design, develop and maintain all web content and services to be accessible by persons with disabilities with, at minimum, WCAG 2.0 AA, and conform with title II of the ADA and the terms of this Agreement.”

DOJ Settlement Agreements Related to Training and Guidance

Links to Settlements

Descriptions of Applicable Terms

Share This Story, Choose Your Platform!

About the Partnership on Employment & Accessible Technology (PEAT)