With proper training, employees will be able to perform their accessibility-related work, and understand why they are being asked to do their work a different way. This is true of both accessibility team members and other employees whose actions will affect the day-to-day operations of your accessibility effort.
The following questions relate to the amount of accessibility staff training and awareness in your organization. Please note, we are not referring to training on assistive technology, such as screen reader training for screen reader users, but rather training and awareness related to the importance of accessibility or methods used to achieve it
Understanding accessibility Select all that apply:
We have a good understanding of how people with disabilities experience technology and how this affects their work life.
We are able to integrate this information about disability into how we manage our accessibility efforts.
We have a basic understanding of disability and accessibility, but we need more information.
We have a limited understanding about disability and accessibility.
I don't know.
Training options Select all that apply:
We are not doing any training on accessibility.
We provide training on disability as part of diversity awareness, but it does not address accessibility.
We let staff take accessibility training they find on their own.
We offer some accessibility training or provide an accessibility component in our disability training.
We require some accessibility training for key positions on our accessibility team.
We have developed accessibility training and use it internally.
We offer a range of accessibility training and measure its use and effectiveness.
We are developing training requirements.
I don't know.
Specialized training is required for some roles. For example, the person or office that procures ICT for your workplace needs training on how to request accessible products from vendors, and on ways to evaluate vendor responses to accessibility-related questions.
We offer specialized training for these specific roles Select all that apply:
Human resources
Technology management (CIO, CTO, internal technical support)
Internal developers (software, web, media for employees)
Procurement
Employee training (that is, accessibility training for your own training staff)
Public relations, corporate communications, stakeholder management
Legal/regulatory, including ADA Coordinator
Disability or other employee resource group (ERG) or affinity group
I don't know if we offer any specialized training
Other
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