PEAT Talks Recap: How ADP and AudioEye Partnered on Accessibility

Today, everything from your paycheck to your company’s recruitment portal is likely powered by electronic payroll systems and human capital management platforms. Businesses are increasingly turning to such technologies to manage their internal operations—and these tools are raising important questions about accessibility in all phases of the employment lifecycle. In our latest PEAT Talks webinar, guests joined from the global Human Capital Management solutions company ADP and the accessible software provider AudioEye to share a recent success story in making ADP’s cloud-based HR platforms more accessible.

Last year, ADP collaborated with AudioEye to build accessibility into their HR platforms by providing tools to enable individuals with cognitive, mobility, and vision disabilities to navigate the software. Jennifer Ravalli, Vice President of Product Marketing at ADP, noted that this effort tied into the company’s key “belief that you cannot have a leading edge user experience without integrated accessibility features.” She further emphasized that ADP is well positioned to lead the way as a model for offering an accessible user experience, given that one out of every six people in the United States is paid via ADP software.

AudioEye Vice President of Sales Dan Sullivan highlighted accessibility’s status as a business imperative, particularly with respect to employee retention. He cited a Microsoft study statistic that “22% of working-age adults are very likely to benefit from the use of accessible technology due to severe difficulties and impairments.” Further, other employees are very likely to benefit from these features as well, as 32% of people without disabilities in the study also used accessibility options or assistive technology for “ease of use, comfort, and convenience.”

These statistics prove that integrating accessibility features into HR technology can enhance the user experience for all employees. As Dan noted, it’s important for businesses to aim for complete usability of products and services, rather than focusing only on compliance with the technology accessibility standards outlined in the Rehabilitation Act and other regulations. Moreover, Jennifer also explained that building accessibility into HR platforms can eliminate the need for some employees to request specific accommodations, thereby giving them greater freedom in choosing whether and how to disclose their disabilities.

In short, ADP users are poised to reap a multitude of benefits thanks to the company’s partnership with AudioEye. As Dan put it, the collaboration is a key driver of “a paradigm shift...that allows technology to do a significant portion of the heavy lifting” while offering an overall more accessible and “efficient experience.”

To learn more about the partnership between ADP and AudioEye, check out the archived PEAT Talk. We’d also love to hear in the comments about how your business is integrating accessibility into your HR tools and technologies.