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As you develop your accessibility efforts or launch a program or initiative, it’s important to know—and be able to prove–that your activities are having a positive effect. Accessibility can be confusing and complex, but it is possible to measure what you are achieving, and doing that will reinforce the value of your accessibility work and let you understand and communicate about your progress.
One of the first steps in improving accessibility in the workplace is getting a clear idea of what ICT is being used, and whether it has any accessibility barriers.
When it comes to building technology products, it pays to incorporate accessibility right from the start—on multiple levels. To help your organization realize the many benefits of accessible design, here are PEAT's top tips for factoring accessibility into the entire product development lifecycle.
If you're a technology provider, an established accessibility initiative will help ensure that the information and communications technology (ICT) you build and implement is accessible to all workers, job candidates, and customers. To be sustainable, however, your initiative should be guided by formal policies that have both clout and clarity.
As a technology provider, or a company's internal technology developer, you should understand how accessible your products are. The key is a good testing process. Such a process, including accurate and comprehensive reporting on testing results, can improve communication with employees, customers, and other end users about your company's commitment to accessibility and foster a culture of continuous improvement.
Once an organization—whether a tech provider or an employer in any industry seeking to create a more disability-inclusive workplace—has initiated an accessibility initiative, how will it know if it’s making progress? As with all corporate initiatives, goals must be established and mechanisms put in place to track progress—the results of which must then be reported to management on an ongoing basis.
Technology is essential to applying for a job, getting a job, and doing a job. And as long as it's accessible, it can be a great equalizer in ensuring that people with disabilities can obtain, retain, and advance in employment. To optimize their potential, individuals with disabilities should have a basic understanding of what accessible workplace technology is—and use this knowledge to assess and meet their own needs.
The March 2014 update to Section 503 of the Rehabilitation Act provides federal contractors with clear guidelines and goals for measuring the success of their efforts to meet these requirements to actively recruit, retain, and advance qualified individuals with disabilities.
BYOD stands for "Bring Your Own Device," and it's an increasingly popular policy and practice in many of today's workplaces. BYOD offers some accessibility advantages for both employers and technology users—but there are also some unique challenges.
The key to success is to address accessibility from the start, by incorporating it into the procurement process, and then making sure to evaluate what technology providers promise and deliver. Because procurements processes differ from company to company, there is no one right way to do this. In his book, Strategic IT Accessibility: Enabling the Organization, IT accessibility expert Jeff Kline outlines 10 steps for determining where and when accessibility can be infused.
Even if you're new to the world of accessible technology, you've probably heard terms tossed around that relate to accessibility standards and regulations - like "508 compliant," "WCAG 2.0," and more. This article will demystify some of the technical standards that apply to accessibility and explain how they differ from laws and regulations.
If you're an employer—in any industry—who is getting ready to issue a solicitation for technology products or support, or to talk to specific vendors about what they can offer, a little background research can help you identify the accessibility barriers and solutions for the products you are seeking. What you discover can then be incorporated into the procurement process, starting with your written requirements.
As a senior vice president and information technology manager at Wells Fargo, I frequently received the question, "Can the company buy me a...?" Managers and team members always seemed to want the latest and greatest gadget, software application, or piece of hardware. My answer was always, "How will it make you more productive, and how will it fit into our environment?" Most of the time, the requester had no answer to these questions, so we didn't pursue things any further.
If you embrace the adage "What Gets Measured Gets Done," you already know the value of evaluation and measurement. Measuring the progress of a corporate initiative helps keep it on track by identifying ways that it is—or isn't—meeting its intended goals. Metrics and measures can also demonstrate the need for a program in the first place, or prove that it's making a difference once implemented. This same logic applies to accessible workplace technology efforts.
I’m excited to be writing this introductory blog post officially announcing the launch of PEATworks.org, an interactive online resource focused on accessible technology in the workplace. This new web portal is the result of work done over the past year by the Partnership on Employment & Accessible Technology (PEAT), a multi-faceted initiative funded by the U.S. Department of Labor’s Office of Disability Employment Policy to promote the employment of people with disabilities through the development and adoption of accessible technology.
If you're an employer about to take a leap into an accessible workplace technology effort, you might be wondering where to begin. It's a question I'm often asked by people who understand the "why" behind accessibility, but who are daunted by the "how." But getting started is actually pretty simple.
PEAT is delighted to be taking part in the 30th Annual International Technology and Persons with Disabilities Conference (CSUN) in San Diego next week, starting March 2. Known as a forum that showcases cutting edge technology and practical solutions that can be utilized to remove the barriers that prevent the full participation of persons with disabilities in educational, workplace and social settings, this conference is the largest of its kind in the world.
If you‘ll be attending CSUN, we hope you’ll join PEAT for A Fresh Look at Accessibility and Online Job Applications. During this session, Joiwind Ronen and Josh Christianson will share PEAT’s research findings on this critical topic. We’ll be meeting on Friday, March 6, 2015 at 8:00 AM PST in Cortez Hill C, 3rd Floor, Seaport Tower.
On February 27, 2015, the U.S. Access Board published a proposed update to the rules implementing Section 508 of the Rehabilitation Act, which outlines the federal standards and guidelines for making information and communications technology (ICT) accessible to people with disabilities. The public has until May 28, 2015 to submit comments on the changes.
To read the Notice of Proposed Rulemaking, submit comments, or review the comments others are submitting, go to www.regulations.gov and enter “Section 508” in the search box.
Here are the top 6 questions PEATworks readers are asking about the proposed changes:
Next week’s 2015 M-Enabling Summit on June 1-2 will provide a forum for all who create and contribute to the development and implementation of accessible mobile technologies. We hope to see you there! At last year’s event, we were honored to welcome CTIA - The Wireless Association into the PEAT Network as a founding member, and are delighted to feature their guest post this month. CTIA represents the wireless communications industry, and has long provided strong leadership on mobile accessibility issues.
No matter your industry, the technological tools we use to accomplish our work today are more advanced than the tools we used even just a few years ago, and this is especially true for people with disabilities. New technologies are fundamentally changing the workplace, and rapidly evolving technologies and workplace policies both play into a new way of doing business.
This article provides tips on accessible technology training—from basic disability awareness for all employees, to highly specialized technical training for software and application developers.